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Risk-based thinking has become one of the most frequently discussed, yet least clearly understood, concepts within normative and quality frameworks in recent years. For inspection bodies, auditors, training providers, and certified organizations, this approach is no longer optional. It has evolved into a fundamental mindset that shapes how systems are designed, evaluated, and continuously improved. At PINO Switzerland, a private and independent inspection body dedicated to st

Getting ready for an audit should not begin only a few weeks before the inspection. From the point of view of an independent inspection body, real audit readiness is a mindset. It is built into the way people work, how teams behave, and how the organization functions as a whole. Companies that treat audits as a normal part of quality improvement, rather than a stressful event, consistently perform better and gain long-term benefits from the process. This article offers practi

Over the past few months, a clear shift has taken place across many industries. Companies are no longer questioning whether they need a Quality Management System (QMS). Instead, they are focusing on how to build one correctly from the very beginning. This week, many small and medium-sized enterprises, startups, training providers, service companies, and even NGOs have turned to independent inspection bodies for practical guidance rather than complex theoretical models. 1. Set

Audits play an important role in building trust, maintaining quality, and improving overall performance. They are not designed to punish organisations. Instead, they help businesses understand their current situation and identify areas where improvement is needed. One of the most common outcomes of an audit is the identification of non-conformities. Knowing how to address these non-conformities properly is essential for achieving real improvement and long-term success. What a

In today’s fast-moving business environment, organisations are facing increasing pressure to act responsibly, transparently, and with a strong focus on continuous improvement. Quality, safety, sustainability, and ethical behaviour are no longer optional; they are expected. For this reason, internal audits and external certifications are receiving growing attention across many sectors. Although these two concepts are often mentioned together, they are not the same and offer di